Saturday, February 21, 2009

All kinds of good stuff - Ticket Related

I was up at a friends cottage last weekend and was lucky to learn that on Saturday, KISS tickets were going on sale in Montreal. So we jumped to the web and after waiting for 15 mins for my page to load, we were able to grab 4 tickets to the big show coming July 13th at the BELL CENTRE. A lot is being made of the Tickets Now and Ticket Master Lawsuit. These tickets were offered direct through the bell centre, so it was nice to be able to have a chance to get tickets. This reminded me of how things used to be - before the evil empire of Ticket Master took over. Yes, we are a ticket reseller - but we are also a fan and only try and connect fans with their favorite bands.

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Friday, November 7, 2008

Mobile Ticket Purchasing

As we rely more and more on our personal data devices. We are going to see the ability to offer tickets on the go. Whether for a concert, movie or sporting event. This will cut down on the number of people that are need at event venues, reduce lineup times, provide a better overall customer experience. In most of Europe the use of bar-code readers is a huge part of what makes up the mobile shopping experience. Even in Asia you can scan a billboard for a special product code and then send a text with that offer to receive a coupon or pre-register for a product. This will help marketers identify their target audience is and how to most effectively reach and communicate with them.

Our growth as an industry will rely on building better pathways for customers to get their tickets fast and easy. As we go wireless and more mobile with our purchasing - consumers will want the ability to buy everything on the go.

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Thursday, July 31, 2008

How are Ticket Brokers different from Scalpers??

Ticket Brokers work as a business - they work on supply and demand. They do this the understand that they will follow a strict code of ethics. Ultimately it is how they go about there business that differs from the practice of scalping tickets. Using a reputable broker ensures that should the tickets you purchase be a fraud you would have little recourse if you bought them from someone on the street. Where as, a web site like stubhub will give you an avenue for getting a refund.

Ticket Brokers are supposed to act in your best interest. They should give you as many options as they can - where you can find tickets at the best prices if they don't have tickets that fit your needs. They should also provide you with information about who are the best resources and most reputable.

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